Consumer Fraud / "Phishing"
Over one million Americans have been defrauded in the last year as a result
of e-mail “phishing” attacks. Phishing scams use
e-mail and websites designed to look like those of legitimate companies to trick consumers
into divulging financial and personal information such as account numbers, passwords, user names, Social Security Numbers,
and other sensitive data.
The invitation to visit the phisher-site is often delivered via e-mail disguised
as a link to a familiar, trusted site. The fake address bar that shows a legitimate
address actually directs those who click on the link to an address that is noticeably different from that of a legitimate
business. Some versions of the fake address bar are programmed to track Web-surfing
and to intercept transactions with legitimate sites.
Phishers also send out “official-looking” e-mails pretending to
be a legitimate financial institution or credit card company. These messages
typically report an account problem or warn of a possible account fraud threat and request a direct e-mail reply. Either way,
through address bar link or e-mail reply, the goal of the phisher is to convince the consumer
there is an immediate need to update their financial information.
If you receive an e-mail from your financial institution, internet service
provider, or any party requesting financial information, personal or other sensitive data:
n Treat the e-mail
with suspicion.
n Do not reply
to the e-mail or respond by clicking on a link within the e-mail message.
n Report all suspicious
e-mails to the LEGITIMATE business referenced in the message.